Placeholder copy. This policy is a working draft. Every highlighted number, time frame and fee is placeholder copy and must be confirmed before it applies to any order.
What we collect
- Contact details you send us by email, such as your name, business and location.
- Order details needed to deliver products and handle warranty claims.
- Basic, anonymised site usage data to keep the site working well.
How we use it
We use your information to answer enquiries, assess dealer applications, fulfil orders and support warranty claims. We do not sell personal data.
Sharing
We share details with an authorised dealer only when needed to complete a sale or service, and with carriers to deliver your order.
Retention
Enquiry emails are kept for 24 months[placeholder]; order and warranty records for 7 years[placeholder] to meet legal obligations.
Your rights
You can ask to access, correct or delete your data at any time by emailing sales@trailynamobikes.com. We respond within 30 days[placeholder].
Questions about this policy? Email sales@trailynamobikes.com.